Please select a product model from the following dropdown menu for available User ManualsWHERE CAN I FIND THE MODEL NUMBER?
Commonly Asked Questions
Where can I get code definitions for the codes I retrieved if definitions are not available through the Scan Tool?
Definitions for all available DTCs (both Generic and Manufacturer-specific) can be accessed through the Innova website (www.innova.com). Go to the Tech Info section, then choose DTC Library, and follow the on-screen instructions.
The Code Reader won’t link to vehicles manufactured by Volkswagen.
Volkswagen has an issue with communication when the vehicle has an aftermarket alarm or radio installed. This issue is not limited to Innova tools only, but occurs with all Code Readers that are on the market. Consult your local Volkswagen dealership or Service Center for the proper testing procedures in this case.
Why do the Monitor icons continue to flash?
The I/M MONITOR STATUS icons represent Monitors inside the vehicles computer. Monitors are special computer programs used by the vehicle’s computer to verify proper operation of specific emissions-related components or systems (Oxygen Sensor, Catalytic Converter, EGR Valve, Fuel System, etc.) to ensure their proper operation. If a Monitor icon is flashing, it indicates the associated Monitor is currently in “HAS NOT RUN” status. A Monitor will not run until the proper set of conditions required to enable it to perform the self-diagnosis and testing of its assigned engine system have occurred. When a Monitor icon is solid, it indicates the associated Monitor is currently in “HAS RUN” status; the Monitor was able to meet all the conditions required to enable it to perform and complete the self-diagnosis and testing of its assigned engine system. When the conditions are met to allow each monitor to run during a single trip (of multiple subsequent trips), it is called performing a Drive Cycle.
Will this Scan Tool erase codes and turn the Malfunction Indicator Lamp (MIL) off?
Yes. Every Code Reader and Scan Tool manufactured by Innova provides the capability to both retrieve and erase the codes that are causing the MIL to illuminate.
With what model years is the Code Reader compatible?
All of the OBD2-compatible Code Readers and Scan Tools manufactured by Innova will work on any OBD2-complaint vehicle, including those using the newer CAN bus. Currently, there is no cut off year for our tools.
What is the purpose of the EMISSION STATUS LEDs?
The green, yellow, and red LEDs (light emitting diodes) provide a quick way to help you determine if a vehicle is ready for an Emissions Test (Smog Check).
Green = System Pass; your vehicle is ready for an Emissions Test.
Yellow = A potential problem may exist; Further investigation is required before attempting an Emissions Test.
Red = The vehicle has a stored trouble code; Vehicle must be repaired before attempting an Emissions Test.
Do I need adapters for different vehicles?
It is not necessary to purchase any additional adapters. All OBD2-compliant vehicles that were manufactured and built after 1996 are equipped with a standardized universal 16-pin connector. The cable supplied with the Code Reader will allow for connection to all vehicles equipped with an OBD2-compliant computer system.
Will this Scan Tool work on diesel vehicles?
Yes, so long as the vehicle is OBD2-compliant. Check the Vehicle Emission Control Information (VECI) label. If the label states that the vehicle is OBD2-compliant, the scan tool is compatible with the vehicle.
NOTE: Vehicles that weigh more than 8500lbs Gross Vehicle Weight (GVW) are not required by law to OBD2 compliant, and therefore are usually not. These vehicles are considered to be heavy-duty vehicles and do not need to comply with the same rules as light/medium duty vehicles.
Will this Code Reader read and display Live Data?
No. The only Innova tools that offer Live Data functionality are the 3040, 3130b, 3140b and 3160b Scan Tools.
Where can I get the Owner’s Manual?
You can download a copy of the Owner’s Manual in Adobe PDF format (for viewing and printing using Adobe’s Acrobat Reader) from the Innova website (www.Innova.com). Go to the Support section, and then choose Downloads.
Why doesn’t the Code Reader power up on my vehicle?
This condition indicates that power is not being supplied to the #16 pin of the vehicle’s Data Link Connector (DLC). This is usually caused by a blown fuse, and is commonly associated with the vehicle’s with the cigarette lighter. You should check the condition of all fuses, but the defective fuse will most often be associated with a system that has power at all times, such as the cigarette lighter, horn or dome lights.
Will this Scan Tool work on vehicles outside the US or Canada?
Innova Code Readers and Scan Tools are designed to work on all OBD2-compliant vehicles. OBD2-compliant means all 1996 and newer cars, light duty trucks/vans and SUVs sold in the United States Vehicles sold in other countries, although similar, are not configured the same as vehicles sold in the United States, and our tools may not be able to link to them. There are times when our tools will link to vehicles sold outside the United States, but this functionality is not guaranteed.
Will this Code Reader work on “full size" trucks or motor homes?
Vehicles that weigh more than 8500lbs Gross Vehicle Weight (GVW) are considered “heavy duty vehicles,” and are not required to be OBD2-compliant. You can, however, check the Vehicle Emission Control Information (VECI) label. If the label states that the vehicle is OBD2-compliant, the code reader is compatible with the vehicle. This label is commonly located near the radiator.
Can I use the Code Reader with the engine running?
We always recommend connecting the Code Reader to your vehicle first, before turning on the ignition or starting the vehicle. So long as this procedure is followed, you can use the Code Reader on the vehicle while it is running.
IMPORTANT: If it is necessary to drive the vehicle while observing the Code Reader's display (such as when performing a Drive Cycle), ALWAYS have a second person help you. One person should drive while the second person observes the Code Reader's display.