Home

 

About Innova

 

Product

 

Registration

 

Policy

 

Contact Us

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Standard Terms and Conditions

 

Price

 

Term of Payment

 

Delivery

 

Title

 

Changes and Cancellations

 

Limitation of Liability

 

Applicable Law

 

Limited Warranty

 

Return Authorization

 

Policy

 

Return for Repair

 

Exchanges/Credit

 

Non Defective Return

 

Policy for Sale

Price
All price quoted are exclusive of taxes and freight charges. Purchase shall furnish to Innova Technology, Inc. An appropriate tax exemption certificate, if applicable.

Term of Payment
All goods are payable COD immediately upon receipt, unless otherwise arranged. A finance charge of 1.5% per month, not to exceed the maximum allowable by law, shall be applied each month to past due accounts. Handling charges of $25.00 will be assessed for each refunded check. In the event of Purchaser's default on payment for products purchased hereunder, Purchaser shall be responsible for all reasonable costs and expenses incurred by Innova Technology, Inc. in collection of sums owed by Purchaser. Such reasonable costs and expenses of Innova Technology, Inc. shall include, but not be limited to, reasonable attorney's fees, plus any other costs of such action. Innova Technology, Inc. shall not be obligated to make any further deliveries to Purchaser.

Delivery
Shipment of all products shall be FOB Innova Technology, Inc. In the event of carrier's damage, loss or misdelivery of product, it shall be responsibility of the Purchaser to deal with the carrier, in the absence of specific shipping instruction. Innova Technology, Inc. will select the method and carrier it deems best. Delivery schedules are approximate only. Delivery schedules are approximate only. Innova Technology, Inc. will make every reasonable effort to deliver on time, however, Innova Technology, Inc. shall not be liable for late or lost shipment.

Title
Title and risk of loss or damage to product shall pass to Purchase or Purchaser's Agent at FOB point. The above notwithstanding, Purchaser agrees that Innova Technology, Inc shall retain a purchase money security interest in all products sold to Purchaser, and to all products now or hereafter acquired by Purchaser ("the collateral") and to any proceeds from the disposition of said products until the purchase price and other charges due Innova Technology, Inc. have been paid in full. Upon any default by Purchaser hereunder, Innova Technology, Inc. shall have all rights and remedies of a secured party under the Uniform Commercial Code, whose rights shall be cumulative.

Changes and Cancellations
All orders have been shipped or delivered are not subject to change or cancellation by Purchasers except with Innova Technology, Inc. written consent AND upon payment of an appropriate charge to cover the cost or loss incurred by Innova Technology, Inc. which unless otherwise agreed in writing, shall be not less that fifteen percent (15%) of the price of the goods subject to change or cancellation. (All special orders are NOT returnable.)

Limitation of Liability
In no event shall Innova Technology, Inc. be liable for any loss of use, revenue, or anticipatory profit, or for any direct, indirect or consequential damages arising out of or connected with the sale, use or operation of goods sold.

Applicable Law
The rights and obligations of the parties under this agreement shall be governed by the laws of the State of Maryland.

Limited Warranty
Innova Technology, Inc. makes no warranty of any kind, express or implied, except that Innova Technology, Inc. will act as designated representative to implement the manufacturer's warranty for the goods sold. If the product shall become defective within the specified warranty period, Innova Technology, Inc. shall evaluate the nature of the defect, and either elect to repair or to replace the defective merchandise upon receipt of the defective product. This limited warranty does NOT apply if :

  • the product is damaged by accident, improper installation, misuse, lightning, fire, water or other acts of nature;
  • the product is altered or repaired by anyone other than Innova Technology, Inc., or manufacturer's authorized warranty station, or
  • the serial number is removed ortampered with. Innova Technology, Inc. shall reserve the right to make final judgment regarding the nature of the alleged defect. Innova Technology, Inc. makes no warranty other than the one set forth herein. Such warranty is in lieu of all other warranties, expressed or implied, including but not limited to any expressed or implied warranty of merchantability or fitness for a particular purpose, and such constitures the only warranty made with respect to the goods.

Return Authorization Policy
Purchaser agrees herein to abide by Innova Technology, Inc. return authorization policy stipulated as follows: DEAD ON ARRIVAL (D.O.A.) POLICY: Policy extends for 30days from the date of the invoice. Your timely testing is therefore important. The "DOA" item will be replaced and shipped freight pre-paid back to you. Please thoroughly test all products. There will be a minimum $25.00 charge for items which Innova Technology, Inc. determines to be "no trouble found." If defective after 30 days we can assist in arranging for repairs."

Return for Repair
Prior to the return of any defective merchandise, Purchaser must obtain a Return Authorization Number, herein referred to as the RA number. From a representative of Innova Technology, Inc. the following MUST be provided:

  • Innova Technology, Inc.'s invoice number and date;
  • Product model and serial number;
  • Detailed description of the apparent or alleged defect.

Any merchandise received by Innova Technology, Inc. without the RA number shown clearly, visible on the outside of such packaging, shall be refused and returned to Purchaser at the Purchaser's own risk and expense. The RA number must be on the shipping label, do NOT write on the box. Returns must be shipped freight prepaid in their original boxes and packing materials. Innova Technology, Inc. WILL NOT cross-ship units.

Innova Technology, Inc. shall, upon receipt of the defective merchandise, evaluate such defects and in Innova Technology, Inc.'s own discretion, shall assess the proper credit or extent of charges to be issued the Purchaser. If extra costs are to be borne by Purchaser for repair, Innova Technology, Inc. shall obtain Purchase's prior authorization, either verbally or in writing, before repair work shall commence.

Exchanges/Credit
All products returned for credit or exchange must be accompanied by the original sales receipt and must included all packaging materials, catalogs, manuals and accessory items, and must be in the original condition as sold. All requests must be made within fifteen (15) days of the Innova Technology, Inc. invoice date. A restocking or handling charge may be applied beyond the above period. Innova Technology, Inc. reserves the right to test products prior to giving credit, replacement or exchange. Any discrepancies must be reported within 3 days of receipt of products.

Non Defective Return
If product that meets manufacturer's specifications is returned for reasons such as "general dissatisfaction with performance" or incompatilbiligy with hardware/software, said product will be subject to a fifteen percent (15%) restocking fee. All claims for shortage, damage, or shipmenet errors must be made with 3 days of receipt of merchandise.

POLICY AND CONDITIONS SUBJECT TO CHANGE WITHOUT NOTICE.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


| Feedback | Site Map |
©2006 Innova Technology, Inc. All rights reserved.