How is the gift card delivered?
Gift cards are sent digitally via email. No physical card is mailed. You’ll also receive a confirmation once the gift card is delivered.

Do Innova Gift Cards expire?
Nope—our digital gift cards never expire. Your recipient can take their time choosing the right diagnostic tool.

Can gift cards be used with discount codes or promotions?
Yes! Gift cards act like store credit and can be combined with any eligible promotions or discount codes at checkout.

Can I use a gift card multiple times?
Yes, as long as there is remaining balance on the card, it can be used across multiple purchases.

How do I check the balance on my gift card?
You'll find a link in the gift card email to check your balance anytime. You can also contact our support team for help.

Can gift cards be refunded or exchanged?
Innova Digital Gift Cards are non-refundable and cannot be redeemed for cash, except where required by law.

Where can I use Innova’s gift cards?
Our gift cards are only redeemable on our site - www.innova.com.