REPAIRSOLUTIONS SERVICE DESCRIPTION
- Innova Electronics Corporation (Innova) is a data solutions company offering a variety of proprietary services to provide vehicle operation and repair information in order to benefit the vehicle operator or other end business user. Its RepairSolutions Service offers automotive aftermarket vehicle information and portal services through the use of included hardware to provide advice and expertise to manage aspects of vehicle ownership and operation, including:
- Vehicle Diagnostics
- Vehicle Maintenance
- TSB’s and Recalls
- Most Likely Fix for indicated vehicle conditions
- Part Identification/Purchase
- Predicted Future Failures
- The Service and Content made available through the Site are meant to provide a basic overview of probable causes related to electronic and emissions-related systems in your vehicle. Vehicle specific probable cause(s), probable fix(es) and predicted failures are based on years of historical data compiled by ASE Certified Master Technicians. They may be organized from most probable to least probable. Required parts useful to implement needed repairs are also vehicle specific and are identified by universal part numbers to facilitate linking to aftermarket parts/service providers to specify the price of needed parts, and to enable e-commerce transactions for the purchase of needed parts and any required repair/installation services. Cost estimates associated with the repair/installation service generally do not include the diagnostic time, which will vary from one repair shop to another.
- It is recommended that you not make repairs, nor avoid service recommended by a qualified technician, solely because of something you read on the RepairSolutions Site or a diagnostic trouble code (DTC) you received from any INNOVA diagnostic device. This Service should be used as a supplement to a regular automotive maintenance program, which also includes basic mechanical upkeep such as regularly checking your tire pressure, brake pads, belts, oil, fluids, etc.
- If you have an automotive emergency, safely pull to the side of the road and call a qualified roadside maintenance service.
Innova Electronics Corporation, together with its Affiliates (collectively referred to as ”Innova”), provides the website that you will use, or are using to access to the RepairSolutions service, www.repairsolutions.com (the ”Site”), the mobile application (the “App”), the Content (as defined below), and related information, products and services (“Related Services”) (collectively, the RepairSolutions Service, the RepairSolutions Site, the App, the Content and the Related Services are referred to as the “Service”). Your use of the Service is subject expressly to your continued compliance with all terms and conditions in this EULA as well as with any other applicable agreement between you and Innova and any of its Affiliates. Your use of the Service is also subject to guidelines and rules applicable to the Service, including the RepairSolutions Quick Start Guide and other instructional materials provided to you by Innova, which are hereby incorporated by reference herein.
As used in this EULA, “Affiliates” include our owners, subsidiaries, affiliated companies, officers, directors, suppliers, partners, sponsors, advertisers, and all other parties involved in creating, producing, and/or delivering the Service.
END USER LICENSE AGREEMENT
The RepairSolutions Site and other portions of the Service contain, use or provide Content supplied and owned by Innova or its Affiliates. Innova or its authorized reseller has sold or otherwise provided you a programed wireless device that enables you to access the Site and use the Service and the Content.
Instructions for installing the device on your vehicle and opening the RepairSolutions App are available at https://repairsolutions.com/support.
If you do not agree to the terms of this EULA, Innova and its Affiliates are unwilling to license the use of the Service or the Content to you. In that event, you may not use the Site or install, copy, download or otherwise use the App, the device, the Content or the Service.
IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SERVICE, OR THE CONTENT, YOUR SOLE REMEDY IS TO STOP USING THE REPAIRSOLUTIONS SERVICE AND CONTENT.
Innova provides access to the real-life repairs and “check engine” data as well as certain other proprietary information and technology. You acknowledge and agree that if you have a separate agreement or agreements with Innova relating to your purchase and use of the device, that this EULA does not modify or amend any such device related agreement.
All Content is for informational purposes only. The Content is not intended to be a substitute for advice, diagnosis or repair by a qualified professional technician. Always seek the advice of your personal mechanic, dealership or an ASE Certified automotive technician with any questions you may have regarding vehicle maintenance or concerns.
USE OF REPAIRSOLUTIONS CONTENTS OR SERVICES
Subject to your consent to and compliance with the terms and conditions of this EULA, and the terms and conditions associated with your use of the Service, Innova hereby grants you a conditional, limited, personal, non-exclusive, and non-transferable license to access the Site and to use the Service and Content as defined below. A single registered copy of Content may be installed on a single mobile device or on a single computer. THIS IS NOT A CONCURRENT USE LICENSE. You may not share any login information or access credentials with any third party.
RESTRICTIONS ON USE
You may not: (i) modify or create any derivative works of Content; (ii) decompile, disassemble, reverse engineer, or otherwise attempt to (a) derive the source code, underlying ideas, algorithms, structure or organization of Content, (b) defeat, avoid, bypass, remove, deactivate or otherwise circumvent any software protection mechanisms in the Site, the Content, or elsewhere in the Service (except to the extent applicable laws specifically prohibit such restriction), or (c) retrieve, compile, or mine data associated with the Content and which is not presented to you as End User during the normal course of operation and use of the Service; (iii) attempt to access or use the premium features of the Service if you have not paid the applicable fees, or by any manner or method other than using the license key for the RepairsSolutions APP provided by Innova; (iv) redistribute, encumber, pledge, sell, assign, rent, lease, sublicense, or otherwise transfer any Content or rights thereto, including any registration codes and license keys; (v) use the Service or Content in a timesharing, service bureau, application service provider, or similar business arrangement; or (vi) remove or alter any trademark, logo, copyright or other proprietary notices, legends, symbols or labels in the Content. The RepairSolutions-produced skins that are provided with the Service may only be used with the Service and may not be used with any other software or any other third-party device or service.
RESTRICTION OF MOBILE DEVICE USAGE
You agree to use the Service, the Content, any mobile device, and any vehicle in which the Service is installed or used in accordance with all Federal, State and local laws. You are strictly responsible for knowing and understanding the relevant Federal, State and local laws that apply to your personal use of the Service, the Content, and any associated mobile device.
If you breach this EULA or any other rule, guideline or agreement applicable to your use of the Service or Content, your right to use the Service and Content shall terminate immediately and without notice. The respective rights, restrictions and obligations of Innova, including its Affiliates, and you under the provisions of Sections 2 ("Restrictions on Use"), 3 (“Restrictions of Mobile Device Usage”), 4 ("Termination"), 5 ("Proprietary Rights"), 6 ("Indemnification"), 8 ("Limitation of Liability") and 11 ("Miscellaneous") shall survive expiration or termination of this EULA and you agree to continue to be bound by those terms. Upon termination, you shall destroy all copies of the any Service or Content you may have in your possession, custody or control.
Title, ownership rights, and intellectual property rights in the Service and the Content, including any derivative thereof, shall remain exclusively in Innova and/or its Affiliates. You acknowledge their ownership of such intellectual property rights and you agree that you will not take any action to challenge, jeopardize, limit or interfere in any manner with Innovas’, or its Affiliates’, ownership of intellectual property rights associated with respect to the Service and Content. The Service and the Content are protected by patents, copyrights and/or other intellectual property laws and by international treaties. All trademarks and service marks (herein, collectively “trademarks”) used in connection with the Service or the Content are owned by Innova or its Affiliates, and no license to use any such trademark is provided hereunder, except as specifically provided herein. You agree that Innova may use in any manner and without limitation all comments, suggestions, complaints and other feedback you may provide relating to the Service or the Content.
You agree to indemnify, hold harmless, and at Innova’s request, to defend Innova, and its Affiliates from any and all costs, damages and reasonable attorneys' fees resulting from any breach by you of this EULA, and any claim that your use of the Service or Content has injured or otherwise violated any law or any right of any third party.
DISCLAIMER OF WARRANTY FOR THE SERVICE AND CONTENT
THE SERVICE IS PROVIDED ON AN "AS IS" BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. INNOVA, ITS AFFILIATES, LICENSORS AND SUPPLIERS EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED: THAT THE SERVICE OR ANY CONTENT IS FREE OF DEFECTS, VIRUS FREE, OR ABLE TO OPERATE ON AN UNINTERRUPTED BASIS; THAT THE FUNCTIONALITY OF THE SERVICE WILL MEET YOUR REQUIREMENTS OR THAT ERRORS IN THE SERVICE OR CONTENT WILL BE CORRECTED; AND ANY IMPLIED WARRANTIES THAT THE SERVICE OR ANY CONTENT IS MERCHANTABLE, OF SATISFACTORY QUALITY, ACCURATE, FIT FOR A PARTICULAR PURPOSE OR NEED, OR NON-INFRINGING, UNLESS ANY SUCH IMPLIED WARRANTIES ARE LEGALLY INCAPABLE OF EXCLUSION. FURTHER, INNOVA, AND ITS AFFILIATES DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE RESULTS OF THE USE OF THE SERVICE OR ANY CONTENT IN TERMS OF IT’S CORRECTNESS, ACCURACY, RELIABILITY OR OTHERWISE. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY INNOVA OR ANY AUTHORIZED REPRESENTATIVE OF INNOVA, OR ANY OF ITS AFFILIATES, OR ANY INFORMATION OR STATEMENT IN ANY INNOVA CONTENT SHALL CREATE ANY WARRANTY, OR IN ANY WAY INCREASE THE SCOPE OF ANY WARRANTY THAT CANNOT BE DISCLAIMED UNDER APPLICABLE LAW. INNOVA AND ITS AFFILIATES DISCLAIM LIABILITY, AND SHALL NOT INCUR ANY LIABILITY, WITH RESPECT TO YOUR USE OF THE SERVICE OR THE CONTENT. YOU BEAR THE ENTIRE RISK AND ASSUME THE ENTIRE COST OF ANY SERVICE AND REPAIR ON YOUR VEHICLE. THIS DISCLAIMER CONSTITUTES AN ESSENTIAL PART OF THIS EULA. NO USE OF THE SERVICE OR ANY CONTENT IS AUTHORIZED HEREUNDER EXCEPT UNDER THIS DISCLAIMER.
LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL INNOVA OR ITS AFFILIATES BE LIABLE FOR ANY CLAIMS OR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN ANY WAY RELATING TO YOUR USE OF THE SERVICE OR CONTENT UNDER THIS AGREEMENT, INCLUDING BUT NOT LIMITED TO, LOST PROFITS, LOST DATA, LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, MOBILE DEVICE FAILURE OR MALFUNCTION, VEHICLE FAILURE OR MALFUNCTION OR ANY AND ALL OTHER PERSONAL OR COMMERCIAL DAMAGES OR LOSSES, EVEN IF YOU OR INNOVA HAVE BEEN ADVISED OF THE POSSIBILITY THEREOF, AND REGARDLESS OF THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR OTHERWISE) UPON WHICH THE CLAIM IS BASED. INNOVA, AND ITS AFFILIATES’ ENTIRE COLLECTIVE LIABILITY THAT MAY SURVIVE UNDER THE TERMS OF THIS AGREEMENT SHALL NOT EXCEED IN THE AGGREGATE THE SUM OF THE FEES PAID BY YOU FOR THIS LICENSE (IF ANY) AND REPLACEMENT OF DEFECTIVE CONTENT OR PROVISION OF A REASONABLY SIMILAR SERVICE, AS DETERMINED AT INNOVA’S SOLE DISCRETION, WITH THE EXCEPTION OF DEATH OR PERSONAL INJURY CAUSED BY THE NEGLIGENCE OF INNOVA OR ITS AFFILIATES, BUT THEN SOLELY TO THE EXTENT THAT APPLICABLE LAW PROHIBITS THE LIMITATION OF DAMAGES IN SUCH CASES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES, SO THIS EXCLUSION AND LIMITATION MAY NOT BE APPLICABLE IN YOUR JURISDICTION. FURTHER, INNOVA AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY CLAIMS OR DAMAGES ARISING IN WHOLE OR IN PART OUT OF: (i) SERVICES OR CONTENT PROVIDED BY YOU OR A THIRD PARTY THAT IS ACCESSED THROUGH OR USED WITH THE SERVICE AND/OR ANY THIRD PARTY INFORMATION OR MATERIAL LINKED THROUGH THE SERVICE OR ANY CONTENT; (ii) THE USE OR OPERATION OF A THIRD PARTY DONGLE OR OTHER DEVICE TO ACCESS, RETRIEVE OR COMMUNICATE INFORMATION BETWEEN THE VEHICLE AND THE REPAIRSOLUTIONS SITE; (iii) THE USE OF PLUG-INS OR SKINS DEVELOPED BY THIRD PARTIES AND MADE AVAILABLE ON THE REPAIRSOLUTIONS SITE FOR USE WITH THE SERVICE; (iv) ANY IMPROPER OR IMPRUDENT USE OF THE SERVICE OR ANY DEVICE FOR PROVIDING THE SERVICE OR ANY CONTENT; OR (v) ANY USE OF THE DEVICE, SERVICE OR CONTENT WHILE THE VEHICLE IS IN MOTION.
MOBILE DEVICE DATA USAGE
The Service provides access to features and functionality that may use the data connection of your computer or mobile device. Depending on your mobile data plan, you may be charged for data use by your mobile device carrier. While many mobile devices automatically disable data usage when roaming (using your mobile device outside your country or covered area of your carrier) or in other situations, if the data connection is active and you use the Service, it may result in even higher charges. Innova and its Affiliates are in no way responsible or liable for any and all charges you receive from your data plan provider by using the Service.
You acknowledge and agree that, notwithstanding any other provisions of this Agreement, any breach or threatened breach of this EULA by you shall cause Innova or its Affiliates irreparable damage for which recovery of monetary damages would be inadequate and that Innova or its Affiliates therefore may obtain timely injunctive relief to protect its rights under this EULA in addition to any and all other remedies available at law or in equity.
This EULA, constitutes the entire agreement between the parties concerning the subject matter hereof, which may only be modified by a written amendment signed by an authorized executive of Innova. This EULA shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods. If any provision in this EULA should be held illegal or unenforceable, such provision shall be modified to the extent necessary to render it enforceable without losing its intent, or severed from this EULA if no such modification is possible, and other provisions of this EULA shall remain in full force and effect, or Innova may at its option instead terminate this EULA. A waiver by either party of any term or condition of this EULA or any breach thereof, in any one instance, shall not waive such term or condition or any subsequent breach thereof. You may not assign or otherwise transfer by operation of law or otherwise this EULA or any rights or obligations herein without the written consent of Innova. Innova may assign this EULA to any entity at its sole discretion. This EULA shall be binding upon and shall inure to the benefit of the parties, their successors and permitted assigns. Neither party shall be in default or be liable for any delay, failure in performance (excepting the obligation to pay) or interruption of service resulting directly or indirectly from any cause beyond its reasonable control. This EULA and supersedes any proposal or prior communications between Innova or any of its Affiliates, and you relating to the subject matter of this EULA.
Patents owned by Innova, which may be used in connection with the Service are listed at www.Innova.com/patents. Except as specifically provided herein, nothing contained herein shall be construed as conferring by implication, estoppel or otherwise the granting of any license or right under any patent, copyright, trademark or confidential information of Innova or any of its Affiliates.
MODIFICATIONS, INTERRUPTION OR DISCONTINUATION
Innova reserves the right in its sole discretion to either modify or discontinue the Service, and any Content, at any time with or without notice to you. Innova shall not be liable to you or any third party should Innova exercise such right. Modifications may include, but are not limited to, changes in the pricing structure, the addition of fee-based services, and the manner of providing or operating the Service. Any new features that supplement, enhance or otherwise change the then current Service or Content, and your use thereof, shall also be subject to this EULA.
You understand and agree that interruptions of the Service may occur as normal events. You further understand and agree that Innova and its Affiliates have no control over third-party networks you may access or be required to access in the course of your use of the Service, and therefore, delays and disruption of or by other network transmissions are completely beyond Innova’s control.
You understand and agree that the Service, the App and the Content are provided “AS IS” and that Innova assumes no responsibility for the timeliness, deletion, misdelivery or failure to store any user communications or personalized settings.
Clicking on the “Accept” icon constitutes acceptance of the foregoing terms and conditions of this End User License Agreement.
COPYRIGHT AND TRADEMARK NOTICES
All content, including information, data, software, photographs, graphs, videos, typefaces, graphics, music, sounds, and other material, on the RepairSolutions website are, or Copyright© 2017-2019 Innova Electronics Corporation 17352 Von Karman Avenue, Irvine, CA 92614 All rights reserved, or otherwise owned by Innova’s Affiliates and protected under applicable laws. Copyright and other intellectual property laws and treaties protect any hardware and software or content provided as part of the Service. Innova and/or its Affiliates own the title, copyright, and other intellectual property rights in the Content. The RepairSolutions trademark of Innova Electronics Corporation in the United States and elsewhere. Other names of companies and products mentioned herein may be registered trademarks of their respective owners. Any rights not expressly granted herein are reserved.
Do you have questions or comments regarding this website or our policies? Please contact:
Customer Service Department
17352 Von Karman Avenue
Irvine, California 92614