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How To Update Innova OBD2 Scanners (For Windows Users)

By Joseph Kim
Published on September 17th, 2024

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Confused on how to update Innova OBD2 scanners? We’ll guide you through every step of the way. Even if you’re not good with computers, it should be super easy to follow.

Watch this video for a quick overview: https://www.youtube.com/watch?v=bAJQvUsw-d4&t=85s&ab_channel=InnovaDiagnosticSolutions

How To Update Innova OBD2 Scanners (For Windows Users)

3 Simple Steps

Download our OBD Tool Updater

Simply click on this link to download our software: OBD Tool Updater.

Once downloaded, open your download folder and click the .exe file. It should look like “OBDToolUpdaterPC”.

Install The Software On PC

You should see the below screen after clicking on the .exe file. Click “Next.”

Once you press “Next,” you should see the below prompt. Click “Install.”

Finally, press “Finish.”

Now that you have the software installed, you should see a screen that says “Disconnected.” This is normal, as you have yet to connect your Innova scanner.

Plug Your Tool To Your PC

Connect your OBD2 scanner with a standard USB cable. Depending on when you bought the product, you may either need a USB Type C or a Mini USB.

Once you connect the tool to your PC, you should see the screen change on your PC app.

Find the perfect scanner in 1 minute

Connection Issue

If you connected the tool to your PC but still fail to see the “Connected” status, please try the following troubleshooting methods:

Unplug the USB cable and replug it - make sure it’s fastened firmly
Switch to a different USB port
Tryout a new USB cable

No Updates Available

If you recently bought the tool or updated the tool within the past few months, the app may tell you that there are no updates available. In this case, the tool is already updated to the latest version.

If you’d like to be notified whenever there’s a new firmware update available, submit your email here. You’ll be the first to be notified of available updates. And don’t worry - we won’t use your email for marketing purposes.

Please also keep in mind that we no longer offer software updates for our old tools. If your tool isn’t listed here, that means your tool is outdated. Only exception is the P series. But don’t worry! We have a tool upgrade program where you can get 30% off our flagship scanner (Innova 5610) if you own an old Innova scanner.

Updates Available

If there is an update available for your tool, you should see a screen that looks like the image below:

Simply click on the “Update my tool now” button. It may take up to 25 minutes for the update to process. Please make sure to not disconnect the tool during this time.

Other Notes

Innova does its best to provide firmware updates as often as possible, but the exact date is not guaranteed.

If you’d like to know whether your current tool is up-to-date, you can confirm by:

Going to this link here – it’ll tell you when the last update was + what the latest firmware number is. You can compare the firmware number when your tool boots up.
Downloading our updater tool – as mentioned in the article above, the app will tell you if there’s an update available or not.

For more troubleshooting guides, please refer to this help document.

FAQs

Q: I’m in the process of updating my tool, but I see “Update Error.” How do I fix this?

A: If you encounter this issue, please reconnect your tool and attempt the update again. This usually happens due to an internal error while updating the tool. It’s also good practice to make sure the USB cable is firmly connected to both PC and tool.

Q: My update is stuck at 5%. I waited 20 minutes and it’s not progressing?

A: This issue usually stems from the OBD tool updater being out of date. Please update the software app. To do this, first re-download the app. Then, you’ll be given three options – Modify, Replace, or Repair. Click Repair. This should update the app to its latest version, and you should now be able to update your tool properly.

Q: I followed all your instructions but am still unable to successfully download the OBD Tool Updater app. Could you help me?

A: If you followed all the instructions above and still encounter an error, please reboot your computer and temporarily disable any antivirus programs on your PC. If you’d like a person to guide you through, please feel free to contact our customer support team during operating hours.